INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

• What types of candles do you offer?

Our product line comprises of handcrafted scented candles created with a unique blend of 100% natural Soy & Coconut wax.

  • How are your candles made?
  • Our candles are meticulously handcrafted with premium fragrances and natural ingredients. We use a blend of waxes, fragrances, and essential oils to produce our distinct products.
  • We refrain from incorporating additives to enhance the appearance of our candles.
  • Our wicks are fashioned from unbleached cotton and are free of lead.
  • Are your candles eco-friendly?

We prioritize sustainability and incorporate eco-friendly materials in our candle production process. Our candles are crafted using biodegradable and recyclable components including our packaging and labels.

• What scents do your candles come in?

Our area of expertise lies in offering theme-based unique scented candles that evoke nostalgia. Our product line comprises a diverse selection of scents, encompassing floral, fruity, exotic, spicy and seasonal aromas. We consistently expand our range by introducing new fragrances to our collection.

• Do you offer custom or personalized candles?

Yes, we do! We can create custom candles for special events, gifts, or to match your specific preferences. Contact us at buzz@cireroyale.com.

• How long does the fragrance of your candles last?

The burn time and size of the candle determine the duration of the fragrance. Our candles are designed to offer a consistent and long-lasting aroma.

• Are your candles safe to burn indoors?

Yes, our candles are safe for indoor use. However, it's essential to follow the candle care instructions provided to ensure safe and responsible usage.

• Do you offer bulk or wholesale pricing for businesses?

Yes, we have bulk and wholesale pricing options for businesses and retailers. Please reach out to our team for specific details.

• Can I return or exchange a candle if I'm not satisfied?

We want you to be happy with your purchase. If you're not satisfied, please review our return and exchange policy or contact our customer service team for assistance.

• Do you have any tips for candle care and safety?

Yes, we provide guidelines on candle care and safety with each purchase. Following these recommendations ensures a safe and enjoyable candle-burning experience.

• How can I get in touch with your customer support team?

You can reach our customer support team through our website, email, or phone. We're here to assist you with any questions or concerns.

• Are your candles suitable for special occasions, like weddings or parties?

Yes, our candles serve as exceptional additions to any special occasion. We offer a tailored customization service to match your specific theme or decor, ensuring your event is unforgettable. Moreover, we provide a candle gifting service for guests to take home a piece of the memorable experience.

 

 

If you have any other questions or need further information, please don't hesitate to contact us. We're here to help you discover the perfect candle for your needs and preferences.